Engage API

Clarabridge Engage is a customer care tool for social media. It allows customer care teams to engage with their customers on e.g. Facebook and solve problems in real time. Aside from that, there's a whole suite of insights about their audience that they can access via our platform. If you want to know more about the team behind Clarabridge Engage, check the developers home page and read about how we work on our blog.

Clarabridge Engage's data and tools can be integrated in your applications to leverage its power. This documentation site will help you set up in no time.

An overview of the data on this site:

Applications

Register and manage applications (oAuth clients) to access the API with.

Documentation

Learn more about how to leverage the power of Clarabridge Engage in your application.

• Step By Step Guide
  Checklist for integrating with the Clarabridge Engage API
• Authentication
  How to authenticate calls to our API?
• Endpoints
  Overview of available resources
• Responses & Errors
  Overview of responses and possible errors
• Rate Limiting
  Usage limits and best practices
• Webhooks
  Get notified in real-time of updates
• Versioning
  How to use versioning
• Fields
  Filter out the response
• FAQ
  A list of common questions & solutions.

• Tools

  • API Console
    Play around with the API with a simple test application
  • SDK's
    Include one of our API Client libraries in your project to make it easier to get started.
  • Bot Example App
    See an example Bot Application built for our API.
• Changelog
  An overview of changes to our API's.
• Attribution
  How to credit Clarabridge Engage in your application.

• How To's

  • CRM Integrations
    How to integrate Engage into your own CRM.
  • Reporting Integrations
    How to integrate Engage into your own dashboarding & reporting solutions.
  • Chatbot Integrations
    How to integrate bots with Engage and our supported platforms.
• Support
  Get in touch for any request and/or problem.