Want to start using the power of CX Social in your own applications? Here's a little checklist.
Sign up for CX Social
If you do not have a CX Social account already, get in touch with us to get set up as a CX Social user and create your free trial account.
You will need a user account to register applications and authenticate calls.
You need an active account to be able to use monitored data.
Register your application
Go to Applications to register the application you want to build.
The OAuth Authentication guide has more info about the values you need to configure.
Implement OAuth authentication
Authentication of your application and of users goes via the OAuth 2.0 dance. A full explanation of authenticating with CX Social can be found here.
Know your endpoints
Depending on the type of application you want to build you might be interested in different endpoints. Check which API endpoints are available and which ones might be of use to you. You can use the API Test Console application to test several API calls and see its results.
If you can't find an endpoint that suits your needs, get in touch to see how we can help you out.
Handling of errors
Rate limits, temporary outages, invalid parameters or deprecated functionality can cause both fatal as non fatal errors. Be ready to handle errors and double check to see your application acts accordingly.
Are you taking the CX Social API into production in your application? Then we'd appreciate a link back.
Subscribe to our blog
To stay up to date about changes and improvements to both the CX Social product as the CX Social API, you might want to follow the articles we post on our company Blog.